Questions? We're Here to Help.
Whether you're curious about our brand-new townhomes and single-family homes for rent in Lawrenceville, GA, pet policies, lease terms, community amenities, or the application process, you'll find answers to many of your questions here. At The Mabry, we believe finding your next home should feel simple and welcoming. Explore our frequently asked questions to learn more about our thoughtfully designed rental homes, modern amenities, and everything that makes our community a place where comfort, connection, and carefree living come together. If you need additional assistance, our friendly leasing team is always happy to help.
Leasing and Application
What does the application and leasing process look like?
Applying at Creekview Vista is simple! Browse our available floorplans, select your preferred home, and click Apply Now to begin your online application. Once submitted, our leasing team will review your application and follow up within 24-48 hours. Upon approval, you will sign your lease electronically and pay your move-in costs to secure your home.
How long does it take for an application to get approved?
Most applications are reviewed within 24-48 hours of submission. Our leasing team will contact you with a decision and any next steps.
What all do I need to apply?
To complete your application you will need:
- A valid government-issued photo ID
- Proof of income (see acceptable income sources below)
- Rental Verification
- Application fee per person
What income is required to qualify?
Applicants must have a combined household income of at least 3 times the monthly rent. For example, for a $1500 apartment, a minimum income of $4500 per month is required.
What is acceptable proof of income?
Please contact our leasing office for information about acceptable proof of income.
What happens if I'm approved for an apartment but my roommate is not?
If one applicant is approved and another is not, the approved applicant may qualify individually if they meet income requirements on their own. Please contact our leasing office to discuss your options.
Do you offer short-term leases?
Yes. Short-term leases of 3 months, 6 months, and 9 months are available at a premium monthly rate. Contact our leasing office for current availability and pricing.
What lease terms are available?
We offer flexible lease terms ranging from 3 to 14 months. Current available terms include 3, 6, 9, 12, and 14 months. Contact our leasing office for pricing by term length.
Is there a preferred employer program? If so, who are the preferred employers?
Yes. Contact our leasing team to learn more.
What is the notice requirement to terminate my lease?
A written notice of at least 60 days is required prior to your move-out date. Please refer to your lease agreement for full details.
What is your move-in process?
On move-in day, you will meet our team in the leasing office to pick up keys and review community policies. All move-in costs must be paid in full before keys are released. A move-in inspection must be completed 48 hours after move in.
What is your move-out process?
Before moving out, please return all keys and garage remotes to the leasing office. Please refer to your notice to vacate acknowledgment for more information.
Do you require a security deposit? How is it determined?
Yes, a security deposit is required at Creekview Vista. Please contact the leasing office for more information on the deposit.
Is my security deposit fully refundable?
Your deposit is refundable, minus any deductions for damages beyond normal wear and tear, outstanding balances, or cleaning fees. Refunds are processed within 30 days of move-out per applicable state law.
Do you require renter's insurance?
Yes. All residents must maintain renter's insurance with a minimum liability coverage of $100,000. Proof of coverage must be provided prior to or at move-in. We also offer coverage through Foxen.
What tour options are there?
We offer in-person guided tours. Stop by our leasing office to meet with a member of our staff.
What times are available for tours?
Tours are available during leasing office hours:
Monday-Friday: 10 AM to 6 PM
Saturday: 10 AM to 5 PM
Sunday: Closed
Walk-ins welcome; we recommend scheduling in advance at livecreekview.com or 706-909-2636.
What size apartments do you offer?
Creekview Vista offers Studios, 1-bed, 2-bed, and 3-bed homes ranging from approximately 650 to 1451 sq ft. Visit our floorplans page to explore all layouts.
What's the difference between your floorplan options?
Visit our floorplans to see the difference in our layouts or stop by the leasing office to see it in person!
Will I be able to see the actual apartment that I will be renting?
Absolutely -- we will do our best to show you your specific unit. Reach out to our team to find out when the apartment will be ready!
Which floorplans have the best natural light?
Our B2 layouts have corner placement on each building that maximizes natural light. Ask our leasing team for the sunniest options!
What is the typical ceiling height of your apartments?
Our apartments feature 9-foot ceilings throughout.
Do any of your floorplans have a den or home office space?
Our A2U layout includes a flex space usable as a den, home office, or storage area.
What condition will my apartment be in at move-in?
Every home is professionally cleaned and inspected before move-in. Appliances and fixtures will be in like-new condition. Please complete your move-in inspection within 48 hours.
Can I request a specific floor or location?
Absolutely! We will note your preferences, and our team will do their best to match you.
How long will the apartment I want be available?
Availability changes quickly! We recommend submitting your application as soon as possible. Contact our leasing office for current availability.
What happens if my preferred apartment becomes unavailable?
Our leasing team will present you with comparable alternatives matching your preferences.
What is the lease renewal process?
We will notify you approximately 90 days before your lease expiration with renewal options. To renew, you will accept the online offer through the resident portal and sign your renewal lease.
Utilities and Payments
How do I pay rent?
Rent can be paid securely through our Resident Portal online portal using debit, credit, or ACH bank transfer. Payments may also be made using MoneyGram.
When is rent considered late?
Rent is due on the 1st of each month. A late fee will be applied if rent is not received by the 5th.
What other fees am I responsible for?
In addition to monthly rent, residents are responsible for utilities (billed based on usage), smart bundle, pet fees/rent (one-time pet fee and monthly pet rent).
Can I break my lease? If so, what are the stipulations?
Early termination is possible with 60 days' written notice. An early termination fee of one month's rent will apply, and any concessions will also be charged back to your account. Please review your lease or contact our office.
When/How should I set up my utilities?
We recommend setting up utilities before move-in:
Electricity: Diverse Power
Internet: Spectrum
Water/Sewer: billed through ResidentUtility (no action needed)
Is the community wired for high-speed internet?
Yes. Creekview Vista is wired for high-speed internet. Internet is included as part of the Smart Bundle.
Who are the internet providers?
Internet service is available through Spectrum.
Is Wi-Fi available in common areas?
Yes. Complimentary Wi-Fi is available in the clubhouse, fitness center, and pool area.
Who do I set up electricity with?
Electricity is provided by Diverse Power. Contact them at 706-845-2000 or DiversePower.com. We recommend doing this before move-in.
Is maintenance offered?
Yes! Our professional maintenance team is available to assist. Standard maintenance is available Monday-Friday before 5 PM, and emergency maintenance is available 24/7.
How do I submit a maintenance or service request?
Submit requests through the Resident Portal, or call our leasing office at 706-909-2636. For emergencies, call 706-909-2636 and wait for the prompt for maintenance emergencies.
How long is the average maintenance request?
Standard requests are typically completed within 1 to 2 business days. Complex repairs may take longer -- we will communicate any delays. Emergencies are prioritized.
Inside Your Home
Do you offer furnished or corporate apartments?
We do not offer furnished apartments, but our team can recommend local furniture rental services.
Do your apartments have in-home laundry?
Yes, all homes include a full-size washer and dryer.
What finishes and appliances come standard?
All homes at Creekview Vista include:
- Stainless Steel Appliances, Including a Built-In Microwave
- Granite Countertops in Kitchen
- Full-Size Washer/Dryers
- Ceiling Fans in the Living Room and Bedrooms
- Walk-In Closets
Do apartments have patios/balconies?
Patios and balconies vary by home. Call the leasing office for availability.
Can I have a grill on my patio/balcony?
No. Community grilling stations are available at the pool area.
Can I sublet my apartment or put it on Airbnb?
No. Subletting and short-term rental platforms such as Airbnb, VRBO, or similar services are not permitted per your lease agreement.
Can I paint my walls?
No, we do not allow painting walls at this time.
Can I have shelves, curtains, posters, etc.?
Yes! Standard hanging using nails or small anchors is permitted. Excessive damage beyond normal wear and tear may result in deductions from your security deposit.
What smart home features are available?
Residents are welcome to add compatible smart devices with approval.
Are there USB outlets and modern electrical setups?
Yes. Our homes feature USB charging outlets in select locations. Contact our leasing team for details.
What happens if something breaks in my apartment?
Submit a maintenance request through the Resident Portal as soon as possible. Our team will address it within 1-2 business days. For urgent issues (e.g., water leak, HVAC failure), call 706-909-2636 immediately.
Community Amenities
What amenities does your community offer?
Creekview Vista is a neighborhood-style community with amenities including:
- Resort-Style Pool
- Outdoor Grilling and Dining Area
- Fully Equipped Fitness Center with Garage Door
- Clubhouse with Entertaining Area, Lounge Seating, Large Screen TV, and Pool Table
- Bark Park
- Mail and Package Center
- Valet Trash
- Garage Parking
What are the rules for the clubhouse amenities?
Amenity areas are for residents and approved guests only. A few rules are:
- No smoking
- Guests must be accompanied by a resident at all times
- No glass in clubhouse, fitness center, or pool area
Full community standards are in your lease and welcome packet.
What are the clubhouse hours?
The clubhouse is open daily to all residents and guests from 5 AM to 9 PM with key fob access. Fitness center and mail room hours: 24/7 with key fob access.
Can I reserve the clubhouse for a private party/event? If so, is there a cost?
Yes. The clubhouse is available for private reservations. A reservation fee plus a refundable cleaning deposit is required. Contact 706-909-2636 to book. Availability is first-come, first-served.
What are the pool hours?
The pool is open year-round from 10 AM to 9 PM.
Is the pool open all year?
Yes! Open year-round, weather permitting.
Do you have outdoor spaces or green areas?
Yes! Creekview Vista features a resort-style pool, bark park, grilling area, and an outdoor seating space available for all residents.
Do you have elevators?
No. As a community of two-story homes, elevators are not applicable. If you have accessibility needs, please contact our leasing team.
What is the parking like?
We have free and open parking in non-garage areas. All residents are required to have their vehicles listed in our system.
Do you offer reserved parking?
No, all parking is on a first-come, first-served basis.
What if I have 2 cars or a car and a motorcycle?
Parking is available first-come throughout the community.
Does the community offer on-site recycling?
No, Creekview Vista does not offer recycling at this time.
Where do I take my trash?
Valet trash is collected Sunday-Thursday. Bins should be placed next to your door no earlier than 5 PM and brought back inside by 9 AM. There is also a trash compactor available 24/7 next to the leasing office.
Where do my packages get delivered?
Packages are delivered to the Luxer One package room. A code is sent to your email to access the package room and retrieve your packages.
Are there additional storage options?
Yes. We have detached garages for storage available for an additional monthly cost. Contact the leasing office for sizing and availability.
Is there somewhere for me to keep my bicycle secured?
Inside your apartment or in a garage if you have one.
Are there quiet hours?
Yes. Quiet hours are 10 PM to 6 AM daily. We ask all residents to be respectful of neighbors.
When will I get access to amenities after move-in?
You will receive a key fob and will have full access to all amenities beginning on your move-in date.
Pet and Guest Policies
Are pets allowed?
Yes! We welcome pets at Creekview Vista. We allow up to 2 pets per home. Breed and weight restrictions may apply -- see our full pet policy.
What is your pet policy?
We welcome pets:
- Max pets: 2 per home
- One-time pet fee per pet
- Monthly pet rent per pet
- Breed restrictions: contact the leasing office
- Yard responsibility: Residents must remove all pet waste.
All pets must be registered.
Can I bring guests to the pool and other amenity areas?
Yes! Each resident may bring up to 2 guests at a time. Residents are responsible for ensuring guests follow all community rules. Guests must be accompanied by a resident at all times.
Is there guest parking?
No. We offer open parking to all residents and guests.
How long can a guest stay with me?
Guests are welcome to stay for up to 2 consecutive days without prior approval and no more than 4 days per month. Extended stays require written approval. Long-term guests may need to apply as an additional occupant.
Neighborhood Information
What neighborhood is your community located in?
Creekview Vista is in LaGrange, GA, offering the feel of a quiet residential neighborhood with easy access to downtown LaGrange or I-85.
Are there grocery stores nearby? Are they within walking distance?
Yes! Nearby grocery options:
- Walmart Neighborhood Market -- 2.3 mi, 10 min drive
- Kroger -- 3 mi, 11 min drive
- Publix -- 3.2 mi, 12 min drive
Note: The community is designed for car-friendly living.
What local restaurants are nearby?
Nearby dining options include:
- Brickhouse Grille -- Grill -- 2.2 mi
- Oink Joint -- Barbecue -- 2.2 mi
- Juanitos -- Mexican -- 3.2 mi
- Sakura Sushi & Grill -- Japanese -- 3.2 mi
- Karvelas Pizza Co. -- Pizza -- 2.3 mi
What coffee shops are nearby?
Nearby coffee options:
- Circa Coffee LaGrange -- 2.3 mi
- Cafe Brulee & Dessert Bar -- 2.3 mi
- Local Groundz Coffee Company -- 2.7 mi
What is there to do nearby?
Highlights near Creekview Vista include:
- Hike at West Point Lake
- Walk on the Thread walking trails
- Visit Callaway Gardens
What is the commute like to [major employer/area]?
The commute from Creekview Vista to Kia Parkway by car is approximately 13 minutes via I-85.
What schools are in the district?
Creekview Vista is served by Troup County School System:
- Elementary: Clearview Elementary School
- Middle: Long Cane Middle School
- High School: Troup County High School
For more options, visit GreatSchools.org or contact the Troup County School System directly.